A practical guide for building and sustaining top-performing teams Based on the author's many years of consulting experience with teams in the public and private sectors, Creating Effective Teams: A Guide for Members and Leaders describes why teams are important, how they function, and what makes them productive. Susan A. Wheelan covers in depth the four stages of a team--forming, storming, norming, and performing--clearly illustrating the developmental nature of teams and describing what happens in each stage. Separate chapters are devoted to the responsibilities of team leaders and team members. Problems that occur frequently in groups are highlighted, followed by what-you-can-do sections that offer specific advice. Real-life examples and questionnaires are used throughout the book, giving readers the opportunity for self-evaluation.
Susan A. Wheelan, PhD, is president of GDQ Associates, Inc. She was professor of Psychological Studies and faculty director of the Training and Development Center at Temple University. She has worked in a number of school, hospital, and clinical settings. Dr. Wheelan received Temple University's Great Teacher Award in 1992. She is coeditor of The Lewin Legacy: Field Theory in Current Practice and Advances in Field Theory. She coauthored How to Discipline Without Feeling Guilty. Dr. Wheelan is the author of Facilitating Training Groups, Group Processes: A Developmental Perspective, The Handbook of Group Research and Practice, and Creating Effective Teams: A Guide for Members and Leaders. She has written numerous articles for publication as well. Dr. Wheelan has provided consultation to a wide variety of organizations. She has led workshops and training seminars on such topics as Executive Development, The Role of the Internal Consultant, Working in Teams, Management Skills, Communication Skills, Dealing With Difficult Employees, Leadership, Conflict Management, and many more. She has been an invited speaker in Sweden, Norway, England, Ireland, Israel, the Netherlands, and throughout the United States. Topics included group and organizational development, diversity, and conflict management.