New 2nd edition of the UK's bestselling guide to assertiveness. Practical, straightforward and very friendly, it adopts a conversational style that readers enjoy and benefit from.
Sue Hadfield taught English in comprehensive schools for twenty years and has spent the last ten years teaching adults assertiveness, career and personal development skills at the University of Sussex and for community groups. Gill Hasson works with people from diverse backgrounds and situations teaching community development, career and personal development, critical thinking and academic skills. She has written for Psychologies magazine and for the Open University.