Using a vast array of stories to illuminate his research, a leading psychologist and decision-making expert reveals how insights are formed and how insight can be a new way of understanding what occurs under certain psychological and environmental conditions.
Gary Klein, PhD, a senior scientist at MacroCognition LLC, was instrumental in founding the field of naturalistic decision making. Dr. Klein received his PhD in experimental psychology from the University of Pittsburgh in 1969. He spent the first phase of his career in academia and the second phase working for the government as a research psychologist for the U.S. Air Force. The third phase, in private industry, started in 1978 when he founded Klein Associates, a research and development company that had grown to thirty-seven employees by the time he sold it in 2005. He is the author of "Sources of Power: How People Make Decisions"; "The Power of Intuition"; "Working Minds: A Practitioner's Guide to Cognitive Task Analysis" (with Beth Crandall and Robert Hoffman); and "Streetlights and Shadows: Searching for the Keys to Adaptive Decision Making." Dr. Klein lives in Yellow Springs, Ohio.