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Measuring the User Experience

Collecting, Analyzing, and Presenting Usability Metrics

Provides practical information to enable usability professionals and product developers to effectively measure the usability of any product by choosing the right metric, applying it and effectively using the information it reveals. Original.
Portrait
Bill Albert is Director of the Design and Usability Center at Bentley University. Prior to joining Bentley, Bill was Director of User Experience at Fidelity Investments, Senior User Interface Researcher at Lycos, and Post-Doctoral Research Scientist at Nissan Cambridge Basic Research. Bill is an Adjunct Professor in Human Factors in Information Design at Bentley University and a frequent instructor at the International Usability Professional's Association Annual Conference. Bill has published and presented his research at more than thirty national and international conferences. He is coauthor (with Tom Tullis) of Measuring the User Experience and Beyond the Usability Lab. He is on the editorial board for the Journal of Usability Studies. Tom Tullis is Vice President of Usability and User Insight at Fidelity Investments and Adjunct Professor at Bentley University in the Human Factors in Information Design program. He joined Fidelity in 1993 and was instrumental in the development of the company's usability department, including a state-of-the-art Usability Lab. Prior to joining Fidelity, he held positions at Canon Information Systems, McDonnell Douglas, Unisys Corporation, and Bell Laboratories. He and Fidelity's usability team have been featured in a number of publications, including Newsweek , Business 2.0 , Money , The Boston Globe , The Wall Street Journal , and The New York Times.
Zitat
"This book is a great resource about the many ways to gather usability metrics without busting your budget. If you're ready to take your company's user experience process to the next maturity level, Tullis and Albert are here for you and share generously of their vast experience. Highly recommended." -Jakob Nielsen, Principal of Nielsen Norman Group, author of Usability Engineering and Mobile Usability "A great second edition, with updated content based on new research and completely new case studies. If you work in the field of user experience, you should buy this book, read it, and use it." -James R. (Jim) Lewis, Ph.D., CHFP, Senior Human Factors Engineer, IBM Software Group "This book is amazing. It's everything you need to know about measuring the user experience. If you are a user experience professional you must read it. Not skim -- read. It's well written, and very thorough. I'll be keeping it close at hand as my "go-to" book." - Susan Weinschenk, Ph.D., Founder of the Weinschenk Institute
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Beschreibung

Produktdetails


Einband Taschenbuch
Seitenzahl 320
Erscheinungsdatum 26.08.2013
Sprache Englisch
ISBN 978-0-12-415781-1
Reihe Morgan Kaufmann
Verlag Elsevier LTD, Oxford
Maße (L/B/H) 23,3/18,9/1,7 cm
Gewicht 661 g
Abbildungen Approx. 120 illustrations (120 in full color)
Auflage 2. Auflage
Verkaufsrang 5.258
Buch (Taschenbuch, Englisch)
41,99
inkl. gesetzl. MwSt.
Sofort lieferbar
Versandkostenfrei
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