Running seminars is fun. Some learning groups can, however, carry potential conflicts. This book focuses on such conflict situations that can become critical for lecturers and trainers. Using six typical example situations, alternative courses of action are evaluated and advice is given on how to act with confidence. The necessary background knowledge to group processes is added in concise form. As the book is written with great honesty and much practical relevance, it will motivate even experienced adult educators. This edition has an additional chapter on learning motivation. All checklists and hand-outs can be downloaded free of charge from the internet.
Wolf-Peter Szepansky ist tätig als Kommunikationstrainer, Coach, Supervisor und Autor. Er lehrt und berät an einer Vielzahl von Hochschulen, Weiterbildungsinstitutionen und Unternehmen.