A Strategic Knowledge Management Model for the Financial Services Industry
-
- Taschenbuch ausgewählt
- eBook
-
Sprache:Englisch
51,65 €
inkl. gesetzl. MwSt.,
Beschreibung
Produktdetails
Einband
Taschenbuch
Erscheinungsdatum
30.11.2010
Verlag
Cuvillier, ESeitenzahl
326
Maße (L/B/H)
21/14,8/1,8 cm
Gewicht
423 g
Auflage
1. Auflage
Sprache
Englisch
ISBN
978-3-86955-566-9
This overall state of knowledge management within the literature, as well as the rather confused state amongst practitioners, highly influenced this study. Additionally, given the sometimes fundamental differences between certain industries as well as cultures, it is doubtful that a knowledge management model that claims to be designed for practice can account for all idiosyncrasies in all industries while at the same time spanning cultural differences. Consequently, the research question has to be narrowed down to a single industry (in the case of this study, the financial services sector) as well as a certain region (in the case of this study, German-speaking countries) and is formulated as follows: How can a financial services industry-specific knowledge management model be developed for German-speaking firms and aligned with the overall strategic management that accounts for ever-present market and/or regulatory – and hence strategic – changes?
Accordingly, this study develops a strategic knowledge management model to fit into the rather turbulent and definitely unstable financial services industry, including necessary organisational adoptions. The model is based both on solid theoretical and practical grounds – academically, it draws from well recognised scholars in the fields of strategic management (including resource-based and knowledge-based views), knowledge management (including organisational learning) and academic literature on communities. In addition to theory, it draws from the empirical findings made by a triangulation of qualitative methods including (i) qualitative questionnaires answered by ten firms including, in some cases, up to three iterations, semi-structured in-depth interviews conducted with nine firms and participatory observation at one site.
The empirical part of this study reveals that scientific-oriented definitions of knowledge and scientific-oriented knowledge management models are not applied within German-speaking financial services companies. In addition, there is barely a recognisable link between knowledge management and strategic management. On the other hand, it shows that practitioners apply knowledge management methods much more often than they realise, which is especially true when using various forms of communities to support reaching a firm?s targets. In essence, the result of this study allows financial services firms to make use of a highly flexible and thus sustainable knowledge management model accounting for various idiosyncrasies found within the industry for each respective single firm. In addition, the model tightly and seamlessly links overall knowledge management efforts with strategic management.
Ein neues Kapitel für Ihre Bücher
Ein neues Kapitel für Ihre Bücher
Schenken Sie Ihren alten Schätzen ein zweites Leben: Einfach Barcode scannen, Versandetikett ausdrucken, Bücher verschicken und Thalia Geschenkkarte erhalten.
Jetzt verkaufenNoch keine Bewertungen vorhanden
Verfassen Sie die erste Bewertung zu diesem Artikel
Helfen Sie anderen Kundinnen und Kunden durch Ihre Meinung.
Kurze Frage zu unserer Seite
Vielen Dank für Ihr Feedback
Wir nutzen Ihr Feedback, um unsere Produktseiten zu verbessern. Bitte haben Sie Verständnis, dass wir Ihnen keine Rückmeldung geben können. Falls Sie Kontakt mit uns aufnehmen möchten, können Sie sich aber gerne an unseren Kund*innenservice wenden.
zum Kundenservice