Warranty Management and Product Manufacture

From the reviews:

"This is supposedly the final book on the subject from the authors and is being claimed as primarily written for managers … . The authors also prescribe this book for graduate students of Business Management, Operations Management and Industrial Engineering. … Overall, the book succeeds in its objective to a very large extent and the reviewer would like to recommend this book to any one who intends to get graduated in the intricacies of warranty designing and administration." (Krishna B. Misra, International Journal of Performability Engineering, Vol. 4 (3), 2008)