Business as Unusual with SAP

Inhaltsverzeichnis

... Preface ... 13

1 ... The End of Business as Usual ... 15

1.1 ... Megatrends and Industries ... 17

1.2 ... Everything as a Service ... 19

1.3 ... Integrated Mobility ... 22

1.4 ... New Customer Pathways ... 24

1.5 ... Lifelong Health ... 27

1.6 ... Future of Capital and Risk ... 29

1.7 ... Sustainable Energy ... 32

1.8 ... Circular Economy ... 35

1.9 ... Resilient Supply Networks ... 38

2 ... Everything as a Service ... 41

... A Brief History of the Services Economy ... 41

2.1 ... Business Model Evolution ... 43

2.2 ... The Trend of Servitization ... 44

2.3 ... Cost and Revenue Modeling ... 49

2.4 ... IT Shopping List ... 53

2.5 ... Organizational Turbulence ... 56

2.6 ... The Tetra Pak Story ... 58

2.7 ... New Mindsets ... 61

2.8 ... Slow and Steady ... 65

2.9 ... Everything as a Service with SAP ... 66

3 ... Integrated Mobility ... 71

... "I'm a Traveler of Both Time and Space" ... 71

3.1 ... Not Your Dad's Auto Industry ... 71

3.2 ... The Case for CASE ... 74

3.3 ... E-Mobility ... 80

3.4 ... Transportation Sharing ... 85

3.5 ... Mobility as a Service ... 86

3.6 ... Choosing Where to Live and How to Move ... 89

3.7 ... The Catena-X Story ... 91

3.8 ... Innovation Ahead ... 93

3.9 ... Integrated Mobility with SAP ... 94

4 ... New Customer Pathways ... 99

... From the Bazaar to Amazon ... 99

4.1 ... Blurry Industry Boundaries, Crisp Customer Segmentation ... 100

4.2 ... The New Map to Reach Customers ... 104

4.3 ... Direct-to-Consumer Outreach ... 106

4.4 ... The "Re-Commerce" Opportunity ... 108

4.5 ... Improving the In-Person Experience ... 111

4.6 ... From Managing Relationships to Shaping Customer Experiences ... 115

4.7 ... The Fressnapf Story ... 118

4.8 ... Engaging with Customers on the Move ... 119

4.9 ... The Digital Commerce Journey Accelerates ... 122

4.10 ... New Customer Pathways with SAP ... 123

5 ... Lifelong Health ... 127

... The COVID-19 Catalyst ... 127

5.1 ... The Cutting Edges in Healthcare ... 135

5.2 ... The Discovery Health Story ... 141

5.3 ... The Zuellig Pharma Story ... 146

5.4 ... Turbocharging Life Sciences ... 150

5.5 ... The Operating Room of the Future ... 154

5.6 ... Patient-Centric Data Network ... 155

5.7 ... Lifelong Health with SAP ... 158

6 ... The Future of Capital and Risk ... 163

... Of Bear Hugs and Sushi Bonds ... 163

6.1 ... Convergence and Crosscurrents ... 164

6.2 ... Banking: A Spectrum of Customers ... 168

6.3 ... The Bank of London Story ... 170

6.4 ... Capital Markets: Giant Exchanges, Fintechs, and More ... 175

6.5 ... The Deutsche Börse Group Story ... 178

6.6 ... Insurance: Moving Way Beyond Premiums ... 182

6.7 ... The ERGO Mobility Solutions Story ... 184

6.8 ... The Future of Capital and Risk with SAP ... 188

7 ... Sustainable Energy ... 193

... The Struggle with Finite Resources and Climate Change ... 193

7.1 ... The Heterogeneity of the Energy Sector ... 195

7.2 ... Global Energy by the Numbers ... 197

7.3 ... Oil and Gas ... 210

7.4 ... Utilities ... 213

7.5 ... Hydrogen in the Energy Transition ... 218

7.6 ... The Galp Energia Story ... 222

7.7 ... The Shell Story ... 225

7.8 ... One Goal, Many Pathways to Energy Transition ... 228

7.9 ... Sustainable Energy with SAP ... 228

8 ... Circular Economy ... 233

... The Mythology of the Circle ... 233

8.1 ... Linear Societies ... 234

8.2 ... Thinking Deep and Wide about Material Flows ... 236

8.3 ... Numerous Players Driving the Sustainability Shift ... 240

8.4 ... Integrated Reporting and Changing Perspectives ... 242

8.5 ... The Eastman Story ... 245

8.6 ... Circular Economy and Digital Enablers ... 248

8.7 ... Startup Ecosystems ... 250

8.8 ... From Circumnavigation to Circular Economy ... 251

8.9 ... Circular Economy with SAP ... 252

9 ... Resilient Supply Networks ... 255

... "The Greatest Show on Earth" ... 255

9.1 ... Supply Chain Crises Abound ... 257

9.2 ... Supply Chain Resiliency and Digitalization ... 259

9.3 ... The Maturing of Industry 4.0 ... 263

9.4 ... The Evonik Story ... 267

9.5 ... New Supply Networks ... 270

9.6 ... When the Chips Are Down ... 272

9.7 ... From Farm to Fork ... 274

9.8 ... From Reactive to Resilient Supply Chains ... 275

9.9 ... Resilient Supply Networks with SAP ... 276

10 ... The Road Ahead ... 279

... Appendices ... 281

A ... Acknowledgments ... 283

B ... The Authors ... 285

C ... Endnotes ... 287

... Index ... 299

Business as Unusual with SAP

How Leaders Navigate Industry Megatrends

Buch (Gebundene Ausgabe, Englisch)

75,99 €

inkl. gesetzl. MwSt.

Beschreibung

Details

Einband

Gebundene Ausgabe

Erscheinungsdatum

05.05.2023

Verlag

Rheinwerk Publishing

Seitenzahl

307

Maße (L/B/H)

24,4/17,4/2,3 cm

Beschreibung

Details

Einband

Gebundene Ausgabe

Erscheinungsdatum

05.05.2023

Verlag

Rheinwerk Publishing

Seitenzahl

307

Maße (L/B/H)

24,4/17,4/2,3 cm

Gewicht

709 g

Auflage

1

Sprache

Englisch

ISBN

978-1-4932-2389-3

Weitere Bände von SAP PRESS Englisch

Unsere Kundinnen und Kunden meinen

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  • Business as Unusual with SAP
  • ... Preface ... 13

    1 ... The End of Business as Usual ... 15

    1.1 ... Megatrends and Industries ... 17

    1.2 ... Everything as a Service ... 19

    1.3 ... Integrated Mobility ... 22

    1.4 ... New Customer Pathways ... 24

    1.5 ... Lifelong Health ... 27

    1.6 ... Future of Capital and Risk ... 29

    1.7 ... Sustainable Energy ... 32

    1.8 ... Circular Economy ... 35

    1.9 ... Resilient Supply Networks ... 38

    2 ... Everything as a Service ... 41

    ... A Brief History of the Services Economy ... 41

    2.1 ... Business Model Evolution ... 43

    2.2 ... The Trend of Servitization ... 44

    2.3 ... Cost and Revenue Modeling ... 49

    2.4 ... IT Shopping List ... 53

    2.5 ... Organizational Turbulence ... 56

    2.6 ... The Tetra Pak Story ... 58

    2.7 ... New Mindsets ... 61

    2.8 ... Slow and Steady ... 65

    2.9 ... Everything as a Service with SAP ... 66

    3 ... Integrated Mobility ... 71

    ... "I'm a Traveler of Both Time and Space" ... 71

    3.1 ... Not Your Dad's Auto Industry ... 71

    3.2 ... The Case for CASE ... 74

    3.3 ... E-Mobility ... 80

    3.4 ... Transportation Sharing ... 85

    3.5 ... Mobility as a Service ... 86

    3.6 ... Choosing Where to Live and How to Move ... 89

    3.7 ... The Catena-X Story ... 91

    3.8 ... Innovation Ahead ... 93

    3.9 ... Integrated Mobility with SAP ... 94

    4 ... New Customer Pathways ... 99

    ... From the Bazaar to Amazon ... 99

    4.1 ... Blurry Industry Boundaries, Crisp Customer Segmentation ... 100

    4.2 ... The New Map to Reach Customers ... 104

    4.3 ... Direct-to-Consumer Outreach ... 106

    4.4 ... The "Re-Commerce" Opportunity ... 108

    4.5 ... Improving the In-Person Experience ... 111

    4.6 ... From Managing Relationships to Shaping Customer Experiences ... 115

    4.7 ... The Fressnapf Story ... 118

    4.8 ... Engaging with Customers on the Move ... 119

    4.9 ... The Digital Commerce Journey Accelerates ... 122

    4.10 ... New Customer Pathways with SAP ... 123

    5 ... Lifelong Health ... 127

    ... The COVID-19 Catalyst ... 127

    5.1 ... The Cutting Edges in Healthcare ... 135

    5.2 ... The Discovery Health Story ... 141

    5.3 ... The Zuellig Pharma Story ... 146

    5.4 ... Turbocharging Life Sciences ... 150

    5.5 ... The Operating Room of the Future ... 154

    5.6 ... Patient-Centric Data Network ... 155

    5.7 ... Lifelong Health with SAP ... 158

    6 ... The Future of Capital and Risk ... 163

    ... Of Bear Hugs and Sushi Bonds ... 163

    6.1 ... Convergence and Crosscurrents ... 164

    6.2 ... Banking: A Spectrum of Customers ... 168

    6.3 ... The Bank of London Story ... 170

    6.4 ... Capital Markets: Giant Exchanges, Fintechs, and More ... 175

    6.5 ... The Deutsche Börse Group Story ... 178

    6.6 ... Insurance: Moving Way Beyond Premiums ... 182

    6.7 ... The ERGO Mobility Solutions Story ... 184

    6.8 ... The Future of Capital and Risk with SAP ... 188

    7 ... Sustainable Energy ... 193

    ... The Struggle with Finite Resources and Climate Change ... 193

    7.1 ... The Heterogeneity of the Energy Sector ... 195

    7.2 ... Global Energy by the Numbers ... 197

    7.3 ... Oil and Gas ... 210

    7.4 ... Utilities ... 213

    7.5 ... Hydrogen in the Energy Transition ... 218

    7.6 ... The Galp Energia Story ... 222

    7.7 ... The Shell Story ... 225

    7.8 ... One Goal, Many Pathways to Energy Transition ... 228

    7.9 ... Sustainable Energy with SAP ... 228

    8 ... Circular Economy ... 233

    ... The Mythology of the Circle ... 233

    8.1 ... Linear Societies ... 234

    8.2 ... Thinking Deep and Wide about Material Flows ... 236

    8.3 ... Numerous Players Driving the Sustainability Shift ... 240

    8.4 ... Integrated Reporting and Changing Perspectives ... 242

    8.5 ... The Eastman Story ... 245

    8.6 ... Circular Economy and Digital Enablers ... 248

    8.7 ... Startup Ecosystems ... 250

    8.8 ... From Circumnavigation to Circular Economy ... 251

    8.9 ... Circular Economy with SAP ... 252

    9 ... Resilient Supply Networks ... 255

    ... "The Greatest Show on Earth" ... 255

    9.1 ... Supply Chain Crises Abound ... 257

    9.2 ... Supply Chain Resiliency and Digitalization ... 259

    9.3 ... The Maturing of Industry 4.0 ... 263

    9.4 ... The Evonik Story ... 267

    9.5 ... New Supply Networks ... 270

    9.6 ... When the Chips Are Down ... 272

    9.7 ... From Farm to Fork ... 274

    9.8 ... From Reactive to Resilient Supply Chains ... 275

    9.9 ... Resilient Supply Networks with SAP ... 276

    10 ... The Road Ahead ... 279

    ... Appendices ... 281

    A ... Acknowledgments ... 283

    B ... The Authors ... 285

    C ... Endnotes ... 287

    ... Index ... 299