Broken Business The Anatomy of Scandals and How Leaders Restore Trust

Why do good companies go bad? Is corporate misconduct increasing in a disrupted world? How can leaders turn a scandal into a catalyst for reform - and prevent crises before they happen? These urgent questions drive this book. In this updated second edition, José Hernandez draws on decades of experience advising global companies in crisis. Broken Business: The Anatomy of Scandals and How Leaders Restore Trust uncovers the root causes of ethical misconduct and delivers a proven roadmap for navigating scandals, restoring integrity, and rebuilding trust with regulators, customers, partners, and investors. As enforcement trends evolve and disruptive forces (climate, AI, geopolitics) shape the global risk environment, a commitment to integrity remains the best way to protect your company's reputation. With a foreword by Louis Freeh, former FBI Director and former U.S. federal judge.