How to Win Friends and Influence People

Introduction by Tom Butler-Bowdon xi

How to Win Friends and Influence People xxxiii

Introduction: "A Short-Cut to Distinction," by Lowell Thomas xxxv

Preface: "How This Book Was Written-And Why," by Dale Carnegie liii

Part One Fundamental Techniques In Handling People 1

Chapter 1 "If You Want to Gather Honey, Don't Kick Over the Beehive" 3

Chapter 2 The Big Secret of Dealing With People 19

Chapter 3 "He Who Can Do This Has the Whole World With Him-He Who Cannot Walks A Lonely Way" 35

Nine Suggestions on How to Get the Most Out of this Book 57

Part Two Six Ways To Make People Like You 65

Chapter 1 Do This And You'll Be Welcome Anywhere 67

Chapter 2 A Simple Way to Make A Good First Impression 83

Chapter 3 If You Don't Do This, You are Headed for Trouble 93

Chapter 4 An Easy Way to Become A Good Conversationalist 105

Chapter 5 How to Interest People 119

Chapter 6 How to Make People Like You Instantly 125

In A Nutshell 143

Part Three TWELVE WAYS TO WIN PEOPLE To Your Way of Thinking 145

Chapter 1 You Can't Win An Argument 147

Chapter 2 A Sure Way of Making Enemies- and How to Avoid it 157

Chapter 3 If You're Wrong, Admit it 173

Chapter 4 The High Road to A Man's Reason 183

Chapter 5 The Secret of Socrates 197

Chapter 6 The Safety Valve in Handling Complaints 205

Chapter 7 How to Get Co- Operation 213

Chapter 8 A Formula that Will Work Wonders For You 223

Chapter 9 What Everybody Wants 229

Chapter 10 An Appeal that Everybody Likes 239

Chapter 11 The Movies Do it. Radio Does it. Why Don't You Do it? 247

Chapter 12 When Nothing Else Works, Try This 253

In A Nutshell 257

Part Four Nine WAYS TO CHANGE PEOPLE Without Giving Offence Or Arousing Resentment 259

Chapter 1 If You Must Find Fault, this is the Way to Begin 261

Chapter 2 How to Criticize- and Not Be Hated For it 269

Chapter 3 Talk About Your Own Mistakes First 273

Chapter 4 No One Likes to Take Orders 279

Chapter 5 Let The Other Man Save His Face 281

Chapter 6 How to Spur Men on to Success 285

Chapter 7 Give The Dog A Good Name 291

Chapter 8 Make The Fault Seem Easy to Correct 295

Chapter 9 Making People Glad to Do What You Want 299

In A Nutshell 305

Part Five Letters That Produced Miraculous Results 307

Part Six Seven Rules For Making Your Home Life Happier 321

Chapter 1 How to Dig Your Marital Grave in The Quickest Possible Way 323

Chapter 2 Love and Let Live 333

Chapter 3 Do This and You'll Be Looking Up The Time- Tables to Reno 337

Chapter 4 A Quick Way to Make Everybody Happy 343

Chapter 5 They Mean So Much to A Woman 347

Chapter 6 If You Want to Be Happy, Don't Neglect This One 351

Chapter 7 Don't Be A "Marriage Illiterate" 357

In A Nutshell 363